Privacy policy
Last updated: 14/11/2025
Candor Contracting LTD
Candor Contracting LTD (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with us, including through our website, email communications, and contracting services.
1. Who We Are
Candor Contracting LTD
enquiries@candorcl.co.uk
We act as the Data Controller for the personal information we collect.
2. Information We Collect
We may collect the following types of personal data:
Information you provide directly
Name
Email address
Phone number
Postal address
Billing details
Project details or enquiries
Any additional information submitted via forms, email, or calls
Information collected automatically (website use)
IP address
Device information
Browser type
Cookie data
Usage data (pages viewed, time spent, etc.)
Information from third parties
Public records
Subcontractors involved in projects
Payment service providers
3. How We Use Your Information
We process your personal data to:
Provide and manage our contracting services
Communicate with you regarding enquiries, quotes, and projects
Issue invoices and manage payments
Meet legal and regulatory obligations
Improve our website and services
Maintain internal records and project logs
Respond to customer support queries
We process personal data only where we have a lawful basis, including contract necessity, legitimate interests, consent, or legal requirements.
4. Sharing Your Information
We may share your information with:
Subcontractors or suppliers involved in your project
Professional advisors (accountants, legal consultants)
Payment processors
IT and website service providers
Government authorities when legally required
We never sell your personal data.
5. Data Storage & Security
We take appropriate technical and organisational measures to protect your personal information from:
Unauthorised access
Loss or misuse
Alteration or disclosure
Personal data is stored securely within the UK or EU, or with providers that meet GDPR compliance standards.
6. Data Retention
We keep your information only as long as necessary for:
Fulfilling the purposes outlined in this policy
Legal obligations (for example, tax and accounting requirements)
Typically, project-related data is retained for 6 years, unless longer retention is required by law.
7. Your Data Rights (Under the UK GDPR)
You have the right to:
Access the personal data we hold
Correct inaccurate or incomplete data
Erase your data (“right to be forgotten”)
Restrict how your data is processed
Object to processing based on legitimate interests
Request data portability
Withdraw consent at any time (where applicable)
To exercise your rights, contact us at:
8. Cookies
Our website may use cookies to:
Improve user experience
Track website performance
Remember preferences
You can manage or disable cookies through your browser settings.
A full Cookie Policy can be provided on request.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before providing personal information.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Candor Contracting LTD
07878712068